PRIVACY POLICY OF RESELLERS CONNECTOR

Resellers Connector (from now on “we” or “us”) will process your information, being responsible for the file and in accordance with the data protection laws applicable in Nicosia, Cyprus. 

At Resellers Connector, we understand that making online reservations implies that you rely on us. We take this responsibility very seriously and we guarantee the safety and confidentiality of the information you provide. This Privacy Policy applies to the data collected at https://resellersconnector.com as well as the personal data collected through our App, and the continuous use of both of them specifically suggests the complete agreement and acceptance of the following conditions. Our website is intended to be used by people older than 18 years old. You can contact us directly in relation to the modification, amendment, deletion and/or any other matter regarding your personal information, via email at info@resellersconnector.com.

What information do we collect from you?

In general, we receive and store any information inserted on our website or provided in any other way. This includes information that can identify you (“personal information”), including your name and surname, phone number, address, email address, fax number and your bank account information to be used in the subscription or extra services. You can choose not to provide us with this information, but generally, certain information about you is required to purchase products or services, submit questions, or complete other transactions on our website or application.

Information from other sources 

Regularly, we will be able to get personal and non-personal information about you from affiliated entities, business partners or any other third party independent sources, and add it to our information about the account (if it exists). Some examples of the information we could receive are: updated information about the delivery and the address, purchase history, or demographic information.

Call monitoring 

The calls made to and from our support and customer service line may be recorded or controlled for quality assurance or staff training purposes. The recordings will be kept for the period of time that is considered necessary and will be deleted eventually. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.

How do we use your information? 

We use your bank account information for the subscriptions or extra services required. We use other information about you for the following general purposes: to offer products and services upon request; to send you confirmations and updates; to manage your account (if you have one), including processing invoices and sending notices about your extra services; to communicate with you in general; to respond to your questions and comments; to allow us to contact you for customer service purposes, if necessary; to measure the interest in our products, services and website, in order to improve them; to notify you by email or post about special offers, products, and other services that may be of interest to you; to customize your experience with https://resellersconnector.com in other ways; to resolve disputes; to collect payments or troubleshoot problems; to prevent activities that may be prohibited or illegal; to enforce our Terms and Conditions. 

Communications via email

We want to make it easy for you to take advantage of the opportunities related to the services we offer on our website. We believe these emails will provide you with useful information about special offers. Please remember that you can choose not to receive these emails in any of the emails we send you.

Please read carefully the section about “Options regarding the collection and use of your information” below to enforce your rights about email communications. 

Who do we share your information with? 

https://resellersconnector.com shall share your information with other entities as described below:

• In cases where the law requires it, based on a good-faith belief that the disclosure is necessary to enforce applicable laws or to comply with legal process.
• We shall also share additional or anonymous information with third parties, including advertisers or investors. This information does not contain any personal information and is used to develop content and services that we think will be of interest to you, and also to evaluate the effectiveness of our advertising.

How can you get access to your information?

You may obtain access to your information by contacting us by email. Please bear in mind that we shall withhold certain information related to your account (if you have one) for analytical purposes, as well as for the integrity of the records kept. You can ask us to get permission to access, delete, or change the information we hold about you by emailing us at info@resellersconnector.com

Options regarding the collection and use of your information

When you register as a member at https://resellersconnector.com, you will be given the option to receive emails about special offers from Resellers Connector, as well as emails about products and services from selected third parties.

Whether or not you are registered as a member of https://resellersconnector.com, you will have the opportunity to unsubscribe from these messages through the emails we send you. Please note that we reserve the right to email you any other communications, including service announcements, administrative messages, and surveys related to your account (if you have one) or your transactions on our website without offering you the opportunity to withdraw your subscription to them.

Cookies and other web technologies

When you visit https://resellersconnector.com, we automatically collect certain information about you and your computer. For example, we shall collect your IP address, the browser you use or the referring website. We shall also collect information about your online activities, such as travels you have checked and purchases you have made. One of our goals when collecting that automatic information is to help customize your user experience.

As a member or visitor of https://resellersconnector.com you will be assigned a cookie file on your computer’s hard drive. In any case, you may choose not to receive such cookies if you enable your browser to reject cookies or to inform you before accepting them. Please take into account that if you refuse to accept cookies you will not have access to many services and tools offered on this website.

When you obtain access to the different areas of https://resellersconnector.com, we shall require you to log in as a member, by using your user ID and password. When you log in as a member of https://resellersconnector.com, we register the name and the user ID in the member account (if you have one) in the cookie file saved on your computer’s hard drive. We shall also save your password in this cookie file as encrypted data if you checked the box “Save password to log in automatically”. Your member ID, password and the name of your user account (if you have one) are stored in the cookie file as encrypted data, so that no one can see the information it contains, in the event of unauthorized access to your computer. This permanent cookie stays on your computer’s hard drive until you manually delete the file.

Apart from the previous cookies, we use Local Shared Objects, also known as flash cookies, on our website. These are used to enhance your user experience, e.g. when saving your settings and your user preferences, such as your volume / mute audio settings and regarding animated content on our website. Local Shared Objects are like browser cookies, they can store more complex data than simple text. They cannot do anything with the data on your computer. Just like other cookies, they can only obtain access to personally identifiable information that you have provided on this website, and other websites cannot access them. For more information about flash cookies or the way to enable them, please click here.

If you would like to make any questions about our use of cookies or other technologies, please email us at info@resellersconnector.com.

Adapted advertising display / What options do you have?

Data collected by business partners and ad networks to show you relevant advertising:

We or our service providers display the advertisements you see on this website and app, but we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties are (1) business partners, who collect information when you see or interact with one of their advertisements on our website; and (2) ad networks that collect information about your interests when you see or interact with one of their ads on many websites on the Internet. The information obtained by these third parties is used to predict your characteristics, interests or preferences and to display advertising adapted to your interests on our website and on the Internet. We do not allow these third parties to collect personal information about you (such as your email address) on our website, and we do not share any personal information about you.

Please keep in mind that we do not control or have access to cookies or other technologies that these third parties might use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy. 

Data collected by companies that operate cookie-based exchanges to show you relevant advertising:

Like other online companies, this website participates in cookie-based exchanges through which anonymous information about your browsing behavior is collected using cookies and other technologies, and is segmented into different relevant topics (such as shopping preferences). These relevant topics are then shared with third parties, including advertisers and ad networks, so that they can adapt advertising to your possible interests. We do not share any personal information (such as your email address) with these companies and we do not allow these companies to collect such information about you on our website. 

Please click here for more information on cookie-based exchanges, including how to access information about relevant topics associated with cookies on your computer and how to opt out of these programs.  

How do we protect your information? 

We want you to trust using https://resellersconnector.com to subscribe and request extra services and we are committed to protecting the information we collect. Even though no website can guarantee safety, we have applied appropriate administrative, technical and physical security measures to help us protect the personal information that you provide to us. For example, only authorized staff are able to access personal information and they can only do it for certain licensed business functions. Moreover, we use encryption when transmitting your confidential personal information (e.g. your credit card information) between your system and ours, and we use firewalls and intrusion detection systems to prevent unauthorized people from getting access to your information.

External links

If any part of https://resellersconnector.com contains links to other websites, those websites do not work under this Privacy Policy. We advise you to analyze the privacy statements of these websites to understand their way of collecting, using and disseminating personal information.

Changes related to Privacy Policy

Changes to the Privacy Policy will be made and updated in this section of the Resellers Connector website. Please review it periodically or verify that it is up to date. The information may also be provided to the user by email.

How can you contact us?

If you would like to make any question about this Privacy Policy, please contact us at info@resellersconnector.com.

RESELLERS CONNECTOR COOKIES POLICY

We are always looking for the ideal way to find the perfect deal between the Reseller and the Buyer, which is why we put so much effort into providing a good experience and an intuitive Website that meets the needs of both the Reseller and the Buyer. One way to do this is by using cookies.

You're probably not quite sure what cookies are. In this case, please read this document carefully, as it contains everything you need to know about cookies.

What is a cookie?

A cookie is a small text file which is stored in your computer or mobile device when you visit most of the websites. Thus, when you go back to that same website, cookies will help you to have the best experience possible.

Why do we use cookies?

Cookies allow us to improve the speed, functionality and content of the Website. In addition, their tracking ability allows us to understand what you like and what you do not like, resulting in a faster response from us and a web page adapted to the location from which you are visiting us. 

On Resellers Connector, we use cookies because it is important for us that the time you spend on our website is as useful, relevant and intuitive as possible.

Without the storage of cookies, a website is not able to remember your preferences or your login details for future visits. For example, if you allow us to store cookies on your browser, you do not need to type your user name each time you log in, since a cookie helps us remember that information.

Down below, we offer you an explanation about the cookies we use at https://resellersconnector.com, and how it works.

What kind of cookies does Resellers Connector use?

Session cookies and Persistent cookies      

Like most websites, we also use Session cookies, which exist only during the time you are visiting our website and these are deleted once you close your browser. We also use Permanent cookies, also known as Persistent cookies, which stay stored in your browser, ready to be used next time you visit our website.

Essential cookies

Performance and Functional cookies        

These cookies guarantee the display of useful functions. It is very important because they help us improve the performance and functionality of our website, thereby ensuring that you undergo a useful and interesting experience.

Analytical and Personalized cookies        

We use these cookies to collect information about how our visitors use the website and to measure the popularity of our marketing campaigns. We also use the information we already collect to personalize the website so that the content we display is as relevant as possible.

FREQUENTLY ASKED QUESTIONS

What benefits do I get when purchasing memberships?

By purchasing one of our memberships you will have everything you need to improve sales performance and drive growth as a professional reseller:

1. Access to a huge stock, possibly the largest in the world, which is updated in real time 24 hours a day 6 days a week.
2. Real contact with the seller/owner to be able to negotiate each point of the purchase and sale, and therefore, to make a new contact of value for your business.
3. Being able to avoid sales commission from traditional marketplaces.
4. Being able to avoid the "top up" of the seller's price. It is very important on an economic level if you compare it with the usual system of passes between sellers, since when paying a monthly membership, only with one or two purchase and sale operations after one year you have already amortized that membership, and therefore, the rest of the operations throughout the year will be free of charge. That means, the more you sell and buy, the more beneficial it is to be part of this Marketplace community.
5. Access to data and knowing the correct selling price of a bag. To get to know if there are many bags on the market and being able to make your buying and selling decisions based on more real data and not on incomplete or limited data, or based on feelings.
6. Extra timely services that help you work better in order to solve a problem, or to avoid future problems.

We currently offer three (03) types of memberships that are adapted to the needs of each professional, offering quality and development tools: BASIC, AFFILIATE and EXTRA MEMBERSHIP.

How much do memberships cost?

BASIC MEMBERSHIP - FREE

AFFILIATE MEMBERSHIP - €100 / MONTH

EXTRA MEMBERSHIP - CUSTOM PRICE

Do memberships have a refund/return?

It is a monthly charge and is non-refundable. You can unsubscribe whenever you want but you must unsubscribe before the payment of the next bill is due.

What payment methods do you accept?

VISA, Mastercard cards and bank transfer.

For bank transfers email us at info@resellersconnector.com for more details.

Can I be sure that all items are authentic?

We verify each seller and ask for references from the community to be sure they are legitimate and credible sellers. This way we avoid scammers. Therefore, in theory all products are authentic from proven sellers; NEVERTHELESS, each buyer must take precautions to protect themselves from possible incidents.

In case of doubt you can always request extra verification or intermediacy services in a purchase. Especially if you don't know a seller and it is a first operation.

You can also ask us for a base contract for each transaction where we will verify the identity of the buyer and seller, proof of personal or business address, even proof of ownership of some tangible asset.

(Contract under development with our lawyers)

Is my information secure?

We value our customers' privacy, so personal information is kept secure. All payment details are kept confidential. Credit card transactions are processed through secure servers, and our payment processor does not give us access to your credit card information. We do not store credit card information.

Can you get access to my clients?

The answer is NO. This is a marketplace for professionals.

How do you review new applicants?

For Resellers Connector, the security of the environment in which professional resellers operate is important, which is why we place enough emphasis on the selection criteria that the platform has; this is why each new applicant goes through a filter to guarantee their authenticity and track record over time. We request accounts on Instagram, Facebook (to verify their seniority, posts and other data), as well as references from other resellers with whom they have carried out transactions.

Do you have any purchase and sale contract for the operations?

In fact, resellers can opt for our purchase-sale contract which is designed with all the necessary requirements so that each transaction is carried out correctly and with the greatest possible security between both parties.

(In development and review phase by our lawyers)

What kind of help can you provide to a member who does not have enough experience or who is just starting out as a reseller?

Working hand in hand with Resellers Connector, members with little experience in the area or who are just starting out as resellers will obtain guided access and support to develop their professional potential through tools and resources that will allow them to achieve an excellent quality of service. 

We can help you select the ideal bag and avoid making mistakes when purchasing, choosing collaborators, or even with our extra services, through which we can take care of the entire process from the beginning as if we were a partner, until resellers achieve enough expertise and decide if they want to go it alone or continue using some of the resources we can provide them.

Do you ship worldwide?

Shipments are made by the seller, since it is with him that the final price, shipping and insurance are negotiated.

Will I be charged sales tax or customs duties?

We do not sell the bags, so we do not export products, and therefore, there are no customs.

Buying and selling operations are carried out directly between the seller and the buyer, who negotiate the terms and conditions between them.

When is my membership activated?

After purchasing one of our paid memberships and having followed the steps correctly, you must wait no more than 48 hours on business days for your account to be active.